If you have any problems with your skip AT ALL, always contact us on FREEPHONE 0800 298 0952 (Mon-Fri 0830-1730) or email us using our online form.

Problems at weekends are more difficult to resolve than during the week due to staffing levels across the country, so please bear this in mind.

Because skip hire involves heavy haulage, it is not always possible to give you an exact time for delivery. We are very flexible and will always try our best to fit in with your plans.

Skips must NOT be overloaded. Not only can this prove a problem in picking up the skip, it also poses a hazard to motorists and pedestrians, and is highly illegal. The correct way of loading is for the waste inside not to exceed the top of the walls of the skip, particularly if the waste is predominately brick and rubble.

For health and safety reasons, APS Environmental reserve the right to “level” the waste on picking up the skip if it is deemed unsuitable for transit.

APS Environmental does not accept the following: food waste, computer monitors, televisions, full paint cans, aerosols, gas canisters, tyres, fridges or freezers.

In no circumstances should a fire be started in a skip.

The skip must not be moved from the position on site agreed by the customer and the APS Environmental driver.

APS Environmental DOES NOT accept asbestos unless contact proir to disposal. To arrange Asbestos disposal, please contact us.

Please ensure that the agreed position for the skip is clear of any obstruction.

In the unlikely event that the driver asks you for money or gives you an invoice, tell him that you have already booked and paid for the skip through APS Environmental.